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Right of Withdrawal

You have the right to cancel the contract on which your order is based within 14 days and without giving a reason.


The cancellation period is 14 days from the day on which you, or a third party named by you (but not the shipper), take possession of the final goods ordered. Sending us a written notification of your decision to exercise your right of cancellation before the end of the cancellation period is sufficient to comply with the time limit.


In order to exercise your right of cancellation, you must contact us using the contact details below and clearly state in writing (e.g. letter, fax or email) that you have decided to cancel the contract on which your order is based.



PM-ICT Solutions Ltd
PO box 52212
Germasogeia
4062 Limassol, Cyprus

VAT No. 10353617G
Tel: 00357 22 323489
Fax: 00357 22 323490
info @ pmict.net

You may use our cancellation form, which is either appended to your order or available at http://www.fritz.rs/out/attachments/Cancellation_form.pdf. This is not, however, mandatory.


Consequences of cancellation
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If you cancel the contract on which your order is based, we will refund all payments we have received from you including shipping costs (except for additional costs arising from your choosing a shipping method other than the cheapest standard shipping method offered by us) without delay and, at the latest, within 14 days from the day we receive your notification of cancellation.


We will refund you using the same payment method you used to conduct the original transaction unless we have expressly agreed something else with you. Under no circumstances will you be charged any fees for this refund. You will only have to bear the costs of any loss of value of the items if this loss of value has been caused by handling the items in a way that is unnecessary to check their condition, characteristics and functionality.


You are required to send the items back/hand the items over to us without delay or, at the latest, within 14 days of the date on which you notified us of the cancellation. Sending us the items before the end of the period is sufficient to comply with the time limit. We will bear the costs of returning the items. Please feel free to use the returns slip enclosed with your delivery and follow the instructions it contains.


We are entitled to withhold payment of the refund until we have received the items or until you have provided proof that you have returned the items (whichever comes first).

You have the right to cancel the contract on which your order is based within 14 days and without giving a reason.